http://visionarymarketing.wordpress.com/2012/06/25/klm-how-to-pilot-social-media-for-clients-benefit/ about marketing, strategy, innovation & social media Wed, 10 Apr 2013 23:37:15 +0000 hourly 1 http://wordpress.com/ http://visionarymarketing.wordpress.com/2012/06/25/klm-how-to-pilot-social-media-for-clients-benefit/#comment-7563 Wed, 18 Jul 2012 14:31:50 +0000 https://visionarymarketing.wordpress.com/?p=2813#comment-7563 answering via social media is no better than the phone, chat or anything else when the service you provide is terrible

]]>